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Health Care Support Worker

Band 2

Main area
Inpatient mental health
Band 2
Full time 37.5 hours per week
Job ref
London - Goodmayes
£17,460 - £18,702 pa plus HCAS
24/01/2019 23:59

Do you want to be part of an innovative, dynamic organisation that is committed to delivering the best care by the best people? We are looking to appoint people who are as passionate about high quality care as we are.

NELFT provides award winning community and mental healthcare for over 2 million people. We work to ensure our patients, their friends and family, feel confident that their health needs are well met. With an excellent reputation for research and development, our skilled health professionals are at the cutting edge of evidence-based innovation, opening up the possibilities for better ways of working and delivery of care.

We are committed to the delivering the best care for our patients. The successful candidate will share this commitment and demonstrate our Trust values.

We are committed to continuous learning to improve patient outcomes so this means that we are also committed to the professional development of our workforce. We want to ensure you have the opportunity to grow and progress within NELFT, so take the first step on this journey by joining us now.

Turner Ward is a 20 bedded assessment and treatment In-patient mental health unit of adults of working age from 18 to 65 years living in the London Boroughs of Barking & Dagenham and Havering areas.  Our patients require care and treatment under specialist conditions due to the nature of the risk they pose to themselves and others.

The ward team includes a medical team, consultant psychiatrists, doctors, nurses, psychologists and occupational therapists

We currently have 2 vacancies for Health Care Support worker.

The Health Care Support Worker profession within the NELFT mental health services is a highly valued and energetic group.

Health Care Support Worker’s work as integrated members of the multi-disciplinary team, they contribute their unique professional skills in order to support patients independence, recovery and social inclusion.

This post will be subject to a probationary period. Internal applicants are exempt from the probationary period (unless you are an internal applicant currently part way through a probationary period or currently a bank member of staff).

At NELFT we set very high standards to ensure we provide quality services. We require prospective employees to carry out an online literacy and numeracy test, equivalent to NVQ Level 2. For more information regarding our assessments, please visit our website. If you are shortlisted, invited for interview and successfully offered the post, you will be required to undertake an assessment for these skills during the pre-employment checks.

This post also attracts payment for High Cost Area Supplement of 15% of the basic salary (with a minimum of £3,659 to a maximum of £4,664). 

NELFT place a great deal of importance on new starters being properly welcomed and inducted into the Trust. All new starters will join the Trust on the first Monday of each month and will undertake a comprehensive induction of up to two weeks which will include mandatory training, systems training and the allocation of equipment. As part of the process new starters will have the opportunity to also meet the executive team, senior managers and attend a number of drop in sessions focusing on engagement, health and wellbeing and key processes. The induction will be held at our head office in Rainham Essex.


The successful applicant needs to demonstrate:

• Good communication skills, both written and verbal.
• Ability to work effectively as part of a team.
• Ability to inspire hope, support recovery and make a difference

The successful candidate will need to complete a 5 day PAMOVA course

There is an opportunity to work blended shifts


London Healthy workplaceApprenticeships logoNo smoking policyStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.Mindful employer.  Being positive about mental health.Defence Employer Recognition Scheme (ERS) - BronzeAge positiveDisability confident employerCare quality commission - Good

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

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Apply online now

Further details / informal visits contact

for further details/ informal visit please contact

Penny Fernandez
Ward Manager

0300 555 1200 extn. 65603/54435

If you have problems applying, contact

0300 300 1530 option 2